If the bank refuses to put forward sensible settlement options pre-action and we advise it to be in the customer’s best interests to issue proceedings, we are prepared, in appropriate cases, to accept instructions on a full or partial Conditional Fee Agreement i.e. (a “No Win, No Fee” agreement).
Given that many of the individuals and businesses consulting us have been brought to their knees trying to service the cost of the product they entered into, it is often a great comfort to know that if they do have to fight the case in court they have the ability to see it through to conclusion and are able to pursue the case on an equal footing to the bank.
In such circumstances, we have delegated authority from one of the leading ‘After the Event’ insurance providers, Temple Legal Protection Ltd, to provide our clients with insurance cover in respect of the bank’s costs. Again, this offers great comfort to clients in that if the claim proves to be unsuccessful, there is cover in place to meet the bank’s legal costs.